Shipping policy
Last updated: 26 August 2025
At Coastal Boomerang, we’re committed to providing a smooth and transparent shopping experience, including clear shipping information. All orders within Australia qualify for free standard shipping.
Shipping locations
This policy applies to orders shipped within Australia.
Delivery times
Order cut-off time: 5:00pm AEST. Orders placed after this time will be processed the next business day.
Handling time: 1–3 business days (Monday to Friday).
Transit time: 3–6 business days (Monday to Friday).
Estimated delivery time: 4–9 business days.
Carrier services
We work with trusted carriers, including Australia Post, to ensure reliable delivery across Australia.
Shipping costs
Free shipping: All Australian orders ship free of charge, with no minimum spend required.
Delivery issues
If your order is delayed, missing, or arrives damaged, please contact our customer service team straight away. We’ll investigate with the carrier and make sure your order is resolved quickly.
Tracking your order
As soon as your order is shipped, you’ll receive an email with a tracking number. You can use this to follow your parcel’s journey on our Tracking page.
Contact information
Coastal Boomerang
Address: 15 Briggs St, Camperdown NSW 2050, Australia
Phone: +316 85972886
Email: support@coastalboomerang.com
Contact: Contact Page
Customer service: Monday to Friday – 9:00am to 5:00pm AEST
We aim to respond to all enquiries within 1–2 business days.